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A Store Known for Custom Promotional Products in Baytown, TX is Discussing Common Award Questions


As you get ready to place your order for products with an award shop you may have a few questions about the process and what the next steps will be. Awards and Engraving, a beloved store known for designing custom promotional products in Baytown, TX, is here to help by answering some of their most asked questions below. 

 

1. Do you require a deposit? 

In general, we expect all orders to be paid in full before the order is fulfilled. We accept both checks and card payments for orders. You will receive an order acknowledgment through either email or fax after the payment is processed. Additionally, we charge a $35.00 fee for any returned checks and disputed credit card transactions. 

 

2. What is the best way to send artwork? 

We have several files we prefer to use, depending on the engraving method. We require images to be sent in EPS, Adobe Illustrator, or CorelDRAW, in addition to high-resolution JPG images with a minimum of 300 DPI resolution for sublimation only. We do not allow JPG, GIF files, or low-resolution images that have been converted to TIFF or BMP.   

 

3. What if I do not have a quality image or logo? 

We provide re-designing of images; however, there is an added graphic design charge of $55 per hour, which will be billable in 15-minute increments. If you are ordering branded merchandise in Baytown, we have a database of standardized company logos and artwork files from which we can pull your company logo.  

 

As you prepare to place your order, we hope that these answers clarify a few pressing questions. If you have more questions about placing an order give us a call for assistance. 



Awards and Engraving offers many services from trophies to engraving. Any engraving or award needs for your business or sports team, Awards and Engraving has the right supplies for you. For over 20 years we have proudly supplied quality awards and promotional products all over the country. Call or visit our trained staff and let them provide you with outstanding service today at Awards & Engraving. 


Awards & Engraving  

1214 Massey Tompkins Rd.  

Baytown, TX 77521  

(281) 420-1299    

http://www.awards-engraving.com/ 

 

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Location: Baytown, TX, USA

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